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Odoo Rescue Service

Your Odoo project isn't working.
We'll take it from here.

Failed implementation, stalled project, or a partner that stopped responding — we diagnose what went wrong and deliver what you were promised.

  • Free 48-hour diagnosis of your current state
  • Fixed rescue scope — no open-ended billing
  • Senior team takes over from day one
  • Projects rescued in 4–8 weeks on average

Get a free rescue diagnosis

We'll review your project and tell you exactly what needs to be fixed — in 48 hours.

Response within 48 hours · No commitment required

Companies that trusted us to rescue their Odoo project

If any of this sounds familiar, you're in the right place

These are the most common situations we see when companies reach out for a rescue.

Your partner disappeared

They stopped responding after invoicing, and you're left with a half-built system your team can't use. Nobody answers emails or calls.

Odoo is live but broken

The system went live but critical workflows don't work, data is wrong, or your team refuses to use it because it's slower than what you had before.

Budget consumed, no end in sight

The original quote is long gone. Every new issue becomes a change order. You've spent 2x the budget and you're not even at go-live yet.

Key features were never built

What was promised in scope wasn't delivered. The integration isn't there, the reports don't work, the module was "not included."

The project is stalled

You're stuck in an endless loop of meetings, tickets with no resolution, and weekly calls that end with "we'll look into it." Months pass. Nothing ships.

You want to switch partners

The current relationship isn't working and you're ready to move on — but you're not sure if a new partner can actually pick up where the other left off.

How our rescue process works

We don't make promises until we've seen the code. Here's what happens from day one.

1

Technical audit

We review your current Odoo instance — code, configuration, data, and scope documentation. We tell you what was done right, what's broken, and what's missing.

2

Rescue scope

We define exactly what needs to be fixed or built, with a fixed price and fixed timeline. No surprises, no change orders mid-project.

3

Execution

Our senior team takes over. Weekly progress updates so you're never wondering what's happening. Most rescues are complete in 4–8 weeks.

4

Stable handover

We don't just patch — we leave you with a documented, stable system and a trained team. Plus ongoing support if you need it after go-live.

What clients say after the rescue

"We had spent 14 months and over $80,000 with our previous partner. Odoo was live but nobody could use it properly — the inventory module was a mess and accounting was completely wrong. Smarketics did a full audit in 3 days and fixed everything in 6 weeks. I wish we had found them first."

Operations Director
Manufacturing company, 120 employees

"Our partner disappeared three months into the project. We had a partially configured system, no documentation, and a very unhappy team. Smarketics took over within a week, completed the missing modules, and delivered a system that actually works. Their 48h diagnosis call was the turning point."

CEO
E-commerce and retail, 45 employees

Questions we hear from companies in your situation

Yes — this is one of our core services. Before we commit to anything, we do a technical audit of your existing instance. We review the code, the configuration, the data model, and any documentation your previous partner left. From there we give you an honest picture of what's salvageable and what needs to be rebuilt. In most cases, more is salvageable than you think.

It depends on the extent of the damage. Most rescues — where the system is partially built but broken or incomplete — take between 4 and 8 weeks. Cases where we need to rebuild significant sections from scratch can take 8–12 weeks. We won't give you a timeline until we've done the audit. We'd rather be accurate than fast with a promise we can't keep.

This is very common. We don't rely on documentation from the previous partner — we reverse-engineer the existing configuration directly from the Odoo instance. We interview your key users to understand what was supposed to work, what doesn't, and what's missing. We've rescued projects with zero documentation more times than we can count.

Rescue projects typically range from $8,000 to $25,000, depending on the scope of what needs to be fixed or rebuilt. The audit is free. After the audit, you get a fixed-price quote — you decide whether to proceed. We do not bill by the hour for rescue work; everything is scoped and priced upfront so there are no more cost surprises.

Other ways we can help

Evaluating a partner switch?

Your Odoo is live but your current partner isn't delivering? We take over ongoing implementations with a fixed price and committed go-live date — no hourly billing, no surprises.

See How Partner Switches Work →

Need a full Odoo implementation?

Post-rescue, many clients expand their Odoo setup. We handle full ERP implementations from scratch — same fixed-price model, same senior team from day one.

See Full Implementation →

Free · 48-hour turnaround

Get your free rescue diagnosis.

Tell us about your situation. We'll review it and come back with an honest assessment — no commitment, no sales pitch.

  • Honest diagnosis. We tell you exactly what's broken and what it takes to fix it.
  • Fixed-price rescue scope before you commit to anything.
  • Senior team takes over from day one. No handoffs, no junior resources.

Chat on WhatsApp

Fastest response · usually same day

hello@smarketics.com

Response within 24h

Request your free 48-hour rescue diagnosis

A senior consultant reviews your case and responds within 48h. No commitment required.

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